If your company wants to get ISO certified, there are several steps that need to be followed. When followed in order, you can implement a quality ISO process for your company, regardless of what industry you’re in or how big the company is. When you have your ISO Certification, customers will know you are serious about your business and employees will better understand processes in place for quality or organization.
After determining you want to be ISO Certified, it’s important to think about what exactly you want to get out of your certification. Things to consider are quality, customer satisfaction, profitability, and more. After deciding what areas to target, it’s important to implement the proper documentation, in accordance with the standards set forth by ISO. For example, you’ll need a Quality Manual and also Quality System Procedure documents. There are generic documents you can purchase and adjust as needed or you can hire a professional to construct the right documents if you need to get more specific.
With documentation in place, train employees with the new standards. Since not all employees may be affected by all aspects of the new guidelines, train accordingly. In order for the ISO to be as successful as possible, it’s important to make sure everyone is on the same page.
When you have completed these steps, it’s time to find a registrar. There are many registrars, so if you don’t know one you may want to consider using one that has worked with your type of industry before. Although this isn’t paramount, it can make things faster. After having used your new system for several months, you can set up a date and time to get a certification audit. You will want to make sure everyone is properly trained before getting certified and that you have any documentation, such as inspection or training records, readily available.
When you have done all of this, it’s time to get certified. Customers who see an ISO Certificate hanging on your wall will know your company cares enough to keep up with industry standards and that your service and/or products will meet their expectations.